Terms of Service

Last updated: 2026-05-02

These Terms of Service ("Terms") govern your access to and use of the Cloudless website, desktop application, mobile applications, and related services provided by ROHIT KUMAR, a sole proprietor registered under the trade name Software Development Consultant ("Cloudless", "we", "us", or "our").

By accessing or using Cloudless, you agree to these Terms. If you do not agree, do not use the service.

1. Service Description

Cloudless provides software and related services for encrypted backup and restore workflows using supported third-party storage providers selected by the user.

Cloudless is software-as-a-service and software distribution. It is not a bank, cloud storage provider, or managed file hosting service.

2. Eligibility

You may use Cloudless only if:

you are at least 18 years old
you have authority to enter into these Terms
your use complies with applicable law

If you are using Cloudless on behalf of an organization, you represent that you have authority to bind that organization.

3. Accounts

You may need to create an account to access paid or protected features.

You agree to:

provide accurate and complete information
keep your credentials secure
promptly update account information if it changes
notify us if you suspect unauthorized access

You are responsible for activity under your account.

4. License and Permitted Use

Subject to these Terms, Cloudless grants you a limited, non-exclusive, non-transferable, revocable license to use the software and service for your internal personal or business backup purposes.

You may not:

reverse engineer or attempt to derive source code except where prohibited by law
resell, sublicense, or redistribute the service except as expressly permitted
use the service to violate law or third-party rights
interfere with the service, infrastructure, or security controls

5. User Responsibilities

You are responsible for:

your devices and local environment
maintaining access to your chosen storage provider
maintaining sufficient storage capacity
verifying backups and restore workflows for your own use case
securely storing your passphrase, recovery material, and credentials

If you lose required recovery or encryption credentials, Cloudless may be unable to help you recover access to backup data.

6. Pricing, Billing, and Plans

Cloudless may offer free plans, recurring subscription plans, trial plans, and one-time purchase plans such as lifetime access offers.

Current pricing, plan limits, and included features are shown on the pricing page or checkout flow and may change over time for new purchases.

6.1 Subscriptions

For recurring subscriptions:

you authorize the applicable payment provider to charge your selected payment method
subscriptions renew automatically unless canceled before the next renewal date
taxes may be charged where required
plan changes may take effect immediately or at the next billing cycle, depending on the offer

6.2 Trials

If a free trial is offered:

trial eligibility may be limited per person, account, organization, or payment method
a paid subscription may begin automatically after the trial unless canceled before trial end

6.3 Lifetime or One-Time Plans

If Cloudless offers a one-time or "lifetime" plan, "lifetime" means the life of that plan as offered by Cloudless, not the lifetime of the user. A lifetime plan does not guarantee perpetual operation of the service, and Cloudless may discontinue, modify, or replace lifetime plans where reasonably necessary, including for security, legal, infrastructure, or viability reasons.

We may modify features, infrastructure, and support scope of lifetime plans over time. Where Cloudless materially reduces the scope of a lifetime plan, we will use reasonable efforts to give advance notice to affected users.

The same disclosure is presented at the point of purchase for lifetime plans, and completing the purchase confirms acknowledgement of this limitation.

7. Refunds and Cancellation

Your purchases are governed by our Refund and Cancellation Policy, which forms part of these Terms.

8. Acceptable Use

You must not use Cloudless to:

violate applicable law
infringe intellectual property or privacy rights
store, distribute, or facilitate malware
abuse, probe, or disrupt our systems
process content or operate businesses prohibited by our Acceptable Use Policy

We may suspend or terminate accounts that violate these Terms or our policies.

9. Third-Party Services

Cloudless may rely on third-party providers for payments, infrastructure, email, analytics, authentication, and storage integrations.

Your use of third-party services is governed by their own terms. Cloudless is not responsible for third-party outages, account suspensions, policy changes, or data practices outside our control.

10. Availability and Beta Features

Cloudless is provided on an "as is" and "as available" basis.

We do not guarantee:

uninterrupted service
error-free operation
compatibility with every environment
that backup or restore will succeed in every scenario

We may label certain features as beta, preview, or experimental. Those features may be changed or removed at any time.

11. Suspension and Termination

We may suspend or terminate access if:

you violate these Terms or our policies
payment fails or is reversed
we suspect fraud, abuse, or illegal activity
continued service would create security, legal, or operational risk

You may stop using the service at any time and may cancel a recurring subscription through your billing or account settings where available.

12. Intellectual Property

Cloudless and its related software, branding, documentation, and website content are owned by ROHIT KUMAR or its licensors and are protected by applicable intellectual property laws.

13. Disclaimers

To the maximum extent permitted by law, Cloudless disclaims all implied warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Backup software reduces risk but cannot eliminate all risk. Users remain responsible for validating backup and recovery practices for their needs.

14. Limitation of Liability

To the maximum extent permitted by law:

Cloudless will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages
Cloudless will not be liable for loss of data, profits, business, goodwill, or business interruption
Cloudless's aggregate liability for claims arising out of or relating to the service will not exceed the greater of (a) the amount you paid to Cloudless in the 12 months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (USD 100)

Nothing in this Section limits any liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, fraud, or willful misconduct.

15. Indemnity

You agree to indemnify and hold harmless ROHIT KUMAR from claims, damages, and expenses arising from your misuse of the service, your violation of these Terms, or your violation of law or third-party rights.

16. Governing Law

These Terms are governed by the laws of India, excluding conflict of law rules.

17. Changes to Terms

We may update these Terms from time to time. Updated Terms will be posted with an updated "Last updated" date. Continued use after the effective date of the updated Terms constitutes acceptance of the updated Terms.

18. Contact

For legal or commercial questions, contact:

support@trycloudless.io
4th Floor, Seat 130, Plot No. 66, Phase 2, Industrial Area, Chandigarh, Chandigarh 160002, India